Understanding Our Privacy Policy

Fit Gear is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.

It means that we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we’re doing to it.

At www.fitgear.com, we collect:

• Your name and surname
• Your email address
• Your physical address
• Your phone number
• The data about the browser and device you use to view the store
• The way you navigate the store

We gather your contact details because they are necessary to accept and process your orders, and to make sure you’ve got your packages.

We gather the details of your technical equipment and on-site behavior in order to make our store more user-friendly, and to personalize our store services for you (for example, to automatically switch the store to the mobile version.)

Our store works with outer companies that help us provide the best service for you, and these third parties also use some of the personal details you’re leaving. We limit the data they can access to only what is necessary for them to perform their obligations.

• Payment services use your credit card number, your name and surname to verify and process your payments for our products
• Our manufacturers and stock keepers use the data of your order contents to assemble the necessary package for you
• Postal services use your first name, last name, and physical address to arrange the product delivery for you
• Mass mailing services use your email address to send you emails (if you have subscribed for them)

If you keep browsing our webstore after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.

If you don’t agree to these terms, please leave the website.

You can email us at support@fitgear.com and ask:

• To receive the copy of your personal details we have collected
• To delete your personal details from our system
• To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)

We are doing our best to guarantee the security of your personal details while keeping and using them.

Thank you for your cooperation!

What is a Privacy Policy?

A Privacy Policy is a legal document that outlines how a company collects, uses, and manages personal information. Because users entrust their data to us, we take this responsibility seriously. We are committed to transparency, so our Privacy Policy provides clear insights into our practices. Not only does it inform you of your rights, but it also details our obligations. Therefore, you can feel confident in how we handle your data.

How We Collect Information

We collect information in various ways, including when you interact with our website or use our services. For example, when you register for an account or subscribe to our newsletter, we gather personal data like your name and email address. And while we aim to limit data collection to only what is necessary, we also encourage you to be mindful of what information you choose to share with us.

Your Rights and Our Obligations

As the owner of your personal information, you have specific rights regarding its use. You can access, modify, or delete your data, according to applicable laws. However, we also have obligations to safeguard your information and ensure its accuracy. So, we are committed to maintaining the integrity of your data. You can always reach out to us for any concerns or questions about your privacy.